Effective Date: 24.05.2025

1. Introduction

Welcome to AliQ Solutions (https://aliq.se/). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, create an account, log in, book consultations, or use our services.

If you have any questions about this policy or how we handle your data, please contact us at:

• Email: info@aliq.se
• Phone: +46 760 916 838
• Address: Göteborg, Sverige

2. Information We Collect

We collect personal data that you provide directly to us and data we collect automatically when you interact with our website.

2.1 Personal Data You Provide

• Account Information: Name, email, phone number, address, password.
• Booking Information: Details of consultations booked, date and time preferences, service interests.
• Communication Data: Messages you send us via forms, email, or phone.
• Payment Information: If applicable, billing details (handled via secure payment processors).

2.2 Data Collected Automatically

• Device and Browser Data: IP address, browser type, operating system.
• Usage Data: Pages visited, time spent on site, clicks, and interactions.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and manage your user account.
• To process and manage bookings for consultations.
• To communicate with you regarding your account, bookings, or inquiries.
• To send important notices and updates related to our services.
• To improve the functionality, security, and user experience of our website.
• To comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on:

• Contractual necessity: To provide the services you request (e.g., booking consultations).
• Legitimate interests: To improve our services and ensure website security.
• Legal obligations: Compliance with applicable laws.
• Consent: When required (e.g., marketing communications).

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: For website hosting, payment processing, and booking management.
• Legal Authorities: When required by law or to protect our rights.
• Third Parties: Only with your explicit consent.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes described above or as required by law. Account and booking data are typically retained for [insert retention period, e.g., 5 years].

7. Your Rights

You have the right to:

• Access and receive a copy of your data.
• Request correction or deletion of your data.
• Object to or restrict processing in certain cases.
• Withdraw consent for marketing communications at any time.
• File a complaint with your local data protection authority.

To exercise these rights, contact us at info@aliq.se.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

9. International Transfers

Your data is stored and processed within the European Economic Area (EEA). If we transfer data outside the EEA, we will ensure appropriate safeguards are in place.

10. Cookies

Our website uses cookies to improve your browsing experience. For details, see our [Cookie Policy] (add a link if available).

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

12. Contact Us

For questions about this Privacy Policy, please contact:

AliQ Solutions
Göteborg, Sverige
Email: info@aliq.se
Phone: +46 760 916 838
Website: https://aliq.se/